FAQs

  • We accept cash, VISA and Mastercard payments. Payment is required at the time of your appointment.

  • Yes. Pain Be Gone offers health fund rebates with on the spot claiming through HICAPS , which now supports 98% of all health funds for remedial massage and all health funds for Osteopathy. If you have private health cover with extras that include remedial massage, you just pay the gap when making payment. If you are not eligible for on the spot claims we will issue you with a tax invoice. Simply send in your receipt to your health fund to make your claim.

    HICAPS participating health funds available now for on the spot claims for remedial massage are shown below and include:

    Australian Health Management, Australian Regional Health Group: • ACA Health Benefits Funds • Cessnock & District Health Benefits Fund • CUA Health • Defence Health • GMHBA • GMF Health • Health Care Insurance Limited • Health Partners • Health Insurance Fund (HIF) WA • Latrobe Health Services (Federation Health) • Mildura District Hospital Fund • Navy Health Fund • Onemedifund • Peoplecare Health Insurance • Phoenix Health Fund • Police Health Fund (South Australia Only) • Queensland Country Health Fund Ltd • Railway & Transport Health Fund Ltd • Reserve Bank Health Society • St Luke’s Health • Teacher’s Federation Health • Teachers Union Health • Transport Health • Westfund, BUPA Australia Health• ANZ Health Insurance • AXA • Bank SA • BUPA Australia OSHC • Cardmember Health Insurance Plan • HBA • HealthCover Direct • Mutual Community • St George Health Project • National Mutual Health Insurance • Previously MBF + MBF Alliances: NRMA, SGIC Health (SA), SGIO Health (WA), CBHS Health Fund Limited (Commonwealth Bank), NIB, Medibank Private, The Doctors’ Health Fund, HCF, Australian Unity, Manchester Unity, Grand United Corporate Health, HBF

    *These are subject to change without notice from the health funds so we recommend you contact your health fund directly for rebate information prior to booking your massage with us at Pain Be Gone.

  • We have a 24 hours cancellation policy.

    Failure to provide adequate notice or not showing up to your scheduled appointment, may result in a charge of up to the full cost of the scheduled treatment.

    We recognize that unforeseen circumstances can arise, necessitating last-minute cancellations or rescheduling. In such cases waiving of cancellation fees in these extreme cases is at the discretion of the clinic manager).

  • Please ensure you arrive to your appointment on time. Our practitioners maintain a busy schedule and cannot extend consultation times beyond their originally allocated slots.

    We will offer you the remaining time on your scheduled visit. However, your appointment will end at your scheduled time as to not extend into the next patient’s schedule.

  • Pain Be Gone has a small parking behind the clinic, accessible from Grays Road for your convenience.

  • No. You do not require a referral for remedial massage. Should you have any specific injury or significant medical history please ensure you receive clearance from your GP prior to attending.

  • Yes! we do sell gift vouchers.

    Redeemable for any of our services, our gift cards offer flexibility to choose the perfect treatment tailored to individual preferences.
    -Sports & Remedial Massage Therapy
    -Acupuncture
    -Osteopathy
    -Pregnancy Massage

    It is an ideal present for any occasion, whether it is a birthday, anniversary, Christmas gift or gesture of appreciation.

    You can purchase in clinic or by calling us on 0466 933 313 and pay over the phone.

  • Yes! absolutely we do. We also have a premium pregnancy pillow that allows you to safely lie on your tummy.

  • We are located in Gaythorne, a small suburb on the Brisbane Northside. We are very close to Mitchelton, Enoggera, Alderley, Ashgrove.

    We are a 2 minute walk from the Gaythorne train station (on the Ferny Grove line) and have a dedicated clinic parking accessible from Grays Rd.